In the past two years, the digital transformation accelerated because of the pandemic and it wasn’t only a single sector that saw this change. Almost every sector including e-commerce saw this transformation. In the e-commerce industry, online retailers benefited from this transformation because their businesses saw a huge and sudden spike in online sales and they adopted tools that were powered by artificial intelligence (AI) and machine learning (ML) which helped them to cope with the sudden spike. In today’s article, we will be having a looking at how AI can help e-commerce businesses all over the world to grow and improve their operations:

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